Our North Star is to create industry-leading, positive experiences for our customers. We continuously view and assess ourselves through the perspective and feedback of our customers and use this to shape our service, which is always evolving. 

We are committed to achieving our vision. We take on challenges that may seem ambitious or even sometimes impossible. We are forward-thinking leaders in our industry. We have the energy and drive to keep thinking bigger and, more importantly, better.

We are one team, and our one-team spirit fuels our success. We support and encourage each other. We are curious about, and respectful of, our individual perspectives and differences so we may continuously learn from each other. Through good times and challenging times, we are open and transparent with each other, have fun together and choose a positive attitude.

We are continuously improving, and always looking for new and better ways to do things. In pursuit of achieving our vision, we embrace change and are resilient to uncertainty, challenge and transformation. We are adaptable, and focused on learning, growth and development.